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Inside Sales / Customer Service Representative

February 13, 2023
Levac Supply Limited is a leading provider of industrial products, safety supplies, equipment, outsourcing purchasing services, and safety consulting / training.  The company was founded in 1965 and remains committed to serving Eastern Ontario’s small, medium, and large businesses, institutions and levels of government.  

Job description

The Inside Sales Customer Service Representative will assist theLevac team of sales professionals in servicing existing customers anddeveloping new customer relationships. As a team player, you have a backgroundworking with or representing industrial products and equipment.


  • Assisting outside sales representatives with quotations, customer requests and order processing;
  • Reacting promptly to phone calls, emails from customers, branch “walk-ins” and supporting colleagues;
  • Preparing proposals and quotes that address specific customer needs including a cost-benefit analysis when applicable;
  • Participating in external field work such as Vendor Management Inventory service calls and outside sales meetings;
  • Coordinating product orders and delivery to meet client priorities and expectations;
  • Providing support in sourcing new or alternate products;
  • Informing specific customer segments about Levac promotions, using social media, email and outbound telephone calls.

Skills & Qualifications

Levac Supply Ltd. and our valued clients require an experienced professional who is a team player with:

  • High School Diploma required;
  • Excellent communication skills (telephone, email and face-to-face) that will develop strong relationships;
  • An energetic and positive individual who is committed to service, teamwork, product knowledge and lifelong learning;
  • Experience representing industrial products and brands would be an asset;
  • Post-secondary education in marketing, business, or engineering would be an asset;
  • A valid driver’s license and good driving record.    

Pay Range

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