Inside Sales / Customer Service Representative

• Assisting Outside Sales Representatives & Vendor Managed Inventory Specialists with quotations, order processing and field support as needed;    

• Responding to phone calls and emails from customers, directing inquiries and supporting colleagues with customer requests;        

• Preparing proposals and quotes that address the customer requirements;

• Participating in external field work suchas Vendor Management Inventory service calls and sales meetings;

• Coordinating product orders and delivery to meet client priorities and expectations;

• Providing support in sourcing new or alternate products;

• Communicating promotions via telephone calls, email and social media to specific market segments;

• Following and supporting established procedures to ensure consistent accuracy

• Demonstrating a positive attitude that supports our company values.

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Levac Supply Ltd. and our valued clients require an experienced professional who is a team player with:

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• High School Diploma and an understanding of industrial products OR applied industry knowledge from     working with brands and products that Levac Supply represents;

• Minimum 2 years Industrial Sales or Order Desk experience is required

• Computer literacy with proficiency in Microsoft Word and Excel;

• Established interpersonal communication skills (telephone, email, face-to-face and listening) that will develop strong relationships with customers and work colleagues;

• A positive attitude and commitment to service, life-long learning, and expanding product knowledge;

• Ability to lift 50 pounds;

• Post-secondary education in marketing, business, or engineering would be an asset

• A valid driver’s license with a good driving record.

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